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Korean Air included in Five Star Global Airline group for 5th year: APEX Updated: 2021-12-07 04:58:44 KST

South Korea's flagship carrier Korean Air has received the highest global five-star rating from the Airline Passenger Experience Association or APEX for a fifth year in a row.
The company said Monday that only 11 airlines, including Japan Airlines and Singapore Airlines have ever achieved that rating for five years straight.
The rating is based on customer feedback about aircraft seats, in-flight service, meals and entertainment for over 600 airlines using an app called TripIt to collect customer reviews.
Korean Air said passengers had especially high praise for its first class seat, as well as its in-flight meals incorporating seasonal ingredients and wines.
Reporter : tkim@arirang.com
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