E-commerce giant Amazon opened its first Amazon Go automated store about a year ago in its hometown Seattle. Currently it has about 10 stores across the U.S.
Amazon Go is a new way of grocery shopping where customers just walk in, pick the groceries that they need and simply walk out. Different from any other stores, Amazon Go doesn't have shopping carts, but instead customers put the items directly into the bag they brought with them.
To use the store, people must be logged in to the Amazon Go application. As customers leave the store with the items they need, Amazon charges their account.
This system allows people to shop with convenience and speed.
This whole system works through advanced technology and AI, where hundreds of cameras on the ceiling track every move and every item the customer grabs.
Although such stores are still in the early stages, a lot of businesses are coming up with advanced technology which could change the environment of offline distribution channels.
Experts are saying that such automated stores will become common in the near
"I think within 10 years from now it will be very common and in fact maybe it will be weird to go to a store that doesn't have autonomous checkout."
However, there are still issues that need to be solved. There are concerns that with more automated stores, there will be decline in jobs and although automated stores will increase, how long it takes for them to become commonplace depends on the time it takes for technology to run the stores without any problems.
Seo Bo-bin, Arirang News.